Refund / Cancellation Policy / Licensing Agreement


Because our software can be used  to either record activity or in the case of the Anti-virus, clean a PC and then be returned after it has served it purpose. All sales are final, with the following exceptions.

1) If you cancel your order within 48 hrs and before the software is installed and the registration code is unused, we will issue a refund upon checking the license status on our registration servers. If it is in the “unassigned” state which means the software was not installed and activated. The registration code would then be disabled rendering it useless.

2) If there is a technical issue with the software at the time of initial installation and use, that can not be resolved by one of our support techs. A refund will be issued and the registration disabled.

 By Purchasing and Installing our software you agree to the following Licensing Agreements


The full version of The Software is licensed for the exclusive use of the original purchaser only and 1 (one) computer only. Contact Gentech Labs LLC for additional computer licenses.  It may not be distributed to additional parties. INTERNET ACCESS IS REQUIRED FOR ACTIVATION.

By continuing this installation you agree that you will not attempt to alter, reverse engineer, or circumvent copy protection in any portion of the Software.  You also agree that you are aware that any attempt to circumvent the Software's copy protection or demo limitations, or to use “pirated” or “cracked” versions of the Software, is in violation of international copyright laws.


Gentech Labs, LLC (the Company) is the legal owner of the Software and all images contained in the Software.  You do not have any rights to resell or change any part of the Software.  The Company and its contractors retain the right to take reasonable measures to prevent illegal distribution of the Software, including but not limited to disabling or deleting the Software remotely at its discretion.


The Company provides the Software and other services “as is” without warranty of any kind either express or implied, including but not limited to the implied warranties or fitness for a particular purpose. In no event shall The Company, its creators, employees or contractors be liable for any loss of profits, loss of business, loss of data, unsecured transactions, interruption of business, or for indirect special, incidental, or consequential damages of any kind, even if The Company has been advised of the possibility of such damages arising from any defect or error in the documentation, or software.

You shall indemnify, defend by counsel reasonably accepted by the company, protect and hold The Company, it's creators, employees and contractors harmless from and against any and all claims, liabilities, losses, costs, damages, expenses, including consultants’ and attorneys’ fees and court costs, demands, causes of action, or judgments directly or indirectly arising out of or relating to Software and Services provided.


Discreet PC Tap Pro may only be used on computer systems where the User has the EXPLICIT AUTHORIZATION of the computer owner, and only in areas where it is legal to use.  The Company may suspend or terminate use of the Software and this Agreement immediately upon receipt of any notice which alleges that the User has used the Software for any purpose that violates any local, state or federal law, or law of other nations.  In such event, the Company may disclose the User's identity and contact information, if requested by a government or law enforcement body, or as a result of a subpoena or other legal action.  The Company shall not be liable for damages or results thereof and User agrees not to bring any action or claim against the Company for such disclosure.


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